Support
Questions, problems, or something to report? Email us and a person will get back to you.
Email: sweatpactapp@gmail.com
Common questions
How do I delete my account?
In the app, go to Profile → Settings → Delete Account. Your account and its
data are deleted straight away. It can't be undone.
How do I control what friends see?
Profile → Settings → Privacy. Choose Full workouts, Completion only, or Private.
How do I report or block someone?
Open their profile, or the pact or playlist, and use the menu to report it or block them.
Reports are reviewed, usually within 24 hours.
My run didn't count.
Sessions with speeds no one could run or walk are flagged and don't count. If you think one
was flagged by mistake, email us with the date and time of the session.
Location or Health isn't working.
Check iOS Settings → Sweat Pact for Location, and iOS Settings → Health
→ Data Access & Devices → Sweat Pact for Health.